DIALOGUE ribbon is disabled or enabled regardless to the document type


Invalid Word procedure might interrupt Dialogue

It is recommended to cancel and restart computer or close Word and end process in task manager


DIALOGUE ribbon (menu) is enabled when a DIALOGUE script is on active window. In case of other word document, the menu is not enabled (except few commands like New Script, Options). When this problem occur, The DIALOGUE ribbon is disabled when script is open or enabled when not DIALOGUE document is opened

Cause: an invalid procedure of word is running in the background


First solution:

  1. Restart the computer. This will close the invalid procedure


Second solution: If you know how to work with task manager, you can use shorter solution

  1. Close word
  2. Open task manager (Alt + Ctrl + Delete)
  3. Click on procedures tab
  4. Find word process and close it.